Every gallon, every household, and every customer is important to us. Read below to see what our customers have to say about the service we provide.
The order taker on the phone, the delivery drivers, and the service techs are the face of the company and it is a wise owner who puts friendly, courteous, and polite team members out there to engage with the public.
Oil is oil; the people make the company.
I had looked EVERYWHERE when I ran out of fuel but no one could come for a week. I called Rinaldi Energy and they did everything in their power to get to my house within 48 hours, AND they were there first thing in the morning! I will not go anywhere else for fuel! They also have a very polite and very sweet staff.
I called Rinaldi Energy due to a delivery issue with my previous company (they couldn’t deliver) and I had already waited four days for oil and my tank was reading empty. They were so nice and came the very next morning!! I am so impressed with their customer service and will definitely remain a customer in the future!
I’ve been a customer for over a year now and have had the BEST experience with these guys. Every time I call the customer service has been outstanding. Super fast delivery and friendly drivers, keep up the good work!
The best oil company. Delivers to me in Buxton very quickly the same day if I need it. Other oil companies have a long waiting list and higher pricing. Even as a new customer I got oil delivered two weeks ahead of my old oil provider when winter hit.
They are always competitively priced and deliver quickly. Even during a significant cold snap, when a lot of people were having difficulty on getting oil delivered, Rinaldi Energy was there to deliver without a wait. Their customer service is wonderful.
Have been a customer for about a year and find them priced below the competition. Now I am looking forward to having them service my system with the same great service.
Great service and reliability. Very few companies can truthfully state this. Customer service is what’s most important. Keep it up you’re great at it.
I am super happy! They are competitively priced with service that is top-notch. They generally deliver the next day. I never worry about getting oil.
Great service and efficient! Oil is generally delivered the day after it's called in and the Rinaldi phone team is knowledgeable and nice. I also used their new service team which is knowledgeable, efficient and got the job done in a good timely manner. I highly recommend Rinaldi Energy.
I have been very impressed with how professional and friendly all the employees I have had contact with have been. From the person answering the phone to my oil delivery man and the service crew! Must be a good place to work with such happy, friendly employees!
I became a customer in 2018 when the entire state had a fuel shortage. As a new homeowner, they not only answered their phone when most other companies weren't, they were kind and friendly. They have loyal customers based on their customer service alone. Thank you, Rinaldi Energy!
Nobody likes ordering/paying for heating oil, but the great prices, kind folks, and fast service at Rinaldi Energy make it a little less awful!
It's always nice to speak by phone to the Rinaldi Energy team. Always pleasant and helpful. They do business reliably and I will remain a dedicated client.
A professionally run business, polite customer service, and they deliver as promised. Quite refreshing.
I have used Rinaldi Energy for my heating oil for a couple years now. They are always pleasant to work with, return calls promptly when I put an order in online (which is a great feature and really quick and easy to do), deliver quickly, no delays etc. I have had no problems with them. Their heating oil rate is very competitive. I highly recommend them!
I bought a house in Old Orchard Beach and within a week the oil tank leaked. Rinaldi Energy was able to come out and install a new one the next day!!! Great customer service as well as technicians.
They proactively connect to share when prices are low. They have come out to my house same-day when I forget to order. They always make a smooth order and delivery process, and never miss when they say they will be there. I've been using them for two years and it keeps getting better.
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