Policies, Pricing, and Fees

1.1 Payment Policies

All payments for fuel deliveries or services are due at the time of the delivery or upon completion of service.

1.2 Cash Payments Policy

Cash payments may be made for fuel deliveries or service appointments. Cash may not be left unattended at the property and must be handed directly to the fuel driver or service technician. Fuel drivers or service technicians do not carry change for cash payments. If you overpay for a cash payment, a credit will be issued on your account to be used for future purchases.

1.3 Credit/Debit Card Payment Policy

There are NO processing fees for credit or debit card transactions.

Accepted cards include: Visa, Mastercard, Discover, American Express.

If you are placing a fuel delivery for a set amount of gallons, your card payment will be pre-authorized prior to the delivery. In the event that your tank does not take the preordered gallons, your card will only be processed for the amount of the delivery.

If you are an existing customer and are ordering a fill-up, your card will be processed after the delivery has taken place. This payment will be processed within one business day that the delivery occurred.

If you are a new customer and are requesting a fill-up, we must have an estimated reading of your gauge to calculate roughly how many gallons to pre-authorize your payment for.

In the event of a declined payment, our office will make 3 attempts to collect before pursuing further action.

1.4 Check Payment Policy

A customer may leave a check for a delivery if they have had 3 consecutive recent deliveries or services. If ordering a fill-up, you may leave the amount blank and write "For Deposit Only" on the back of the check. The fuel driver will then write in the correct amount for the check based on the actual gallons delivered. A metered ticket with the actual gallons delivered will be left at the property. A bounced check is subject to a $35 bank fee.

New customers are required to pay with a debit or credit card prior to each of their first three deliveries. After three consecutive recent deliveries, customers may choose to leave a check.

• Truck Fee: $20
• Additive: $15
• Same Day Delivery: $150
• Returned Check Fee: $30

Daily Pricing

The daily price for heating oil and kerosene is always accurately displayed on our website.

Price Changes

Pricing will be honored for the next business day only from the date that the order was confirmed. Example: If you call to place an order on a Monday, that price will be honored for Tuesday of that current week. If you request a delivery for a future date, it will be subject to the daily price at the time of delivery. Online requests are requests only and are not a confirmation of a delivery date or price.

Pricing Discounts

Discounts may not be combined and the higher value discount will be applied.

5.1 All service appointments will be coordinated and scheduled through 207 Plumbing & Heating. 207 Plumbing & Heating will collect any payment required per their payment policies for service appointments.

Truck Fee-

Ordered less than 100 gallons- Orders that are intentionally placed for less than our minimum of 100 gallons will automatically be charged a $20 truck fee.

Ordered over 100 gallons- If you ordered over 100 gallons, but your tank did not take the full amount of the delivery than you may be subject to a truck fee of $20.

Pre-Authorization-

A pre-authorization is a hold on your card for the agreed upon amount. Once the delivery is complete, the authorization will turn into a posted transaction. Depending on your bank there are different policies on how a pre-authorization reflects on your account balance.