Rinaldi Energy Privacy Policy
This Privacy Policy describes how Rinaldi Energy a ("we," "us," or "our") collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us ("Consumers"). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company. Please read this Privacy Policy carefully to understand how we handle your information.
By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information: When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include your name, email address, phone number, and any other information you choose to provide.
We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. By entering your phone number, you are agreeing to receive text messages from Rinaldi Energy. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out.
Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit.
Cookies: We may use cookies and similar technologies to collect information about your browsing behavior. You can learn more about our use of cookies in our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: We may use your information to provide you with our services and to respond to your inquiries.
- Communication: We may use your contact information to send you important updates and promotional materials. You can opt out of receiving promotional communications at any time. Communication regarding your account, ordering, payment, and sharing of photos you may send regarding your property are all examples of how we may communicate with you over SMS.
- Website Improvement: We may use your information to analyze and improve our website's functionality, content, and user experience.
3. Sharing Your Information
We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. However, we may share your information in the following circumstances:
- Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, and website maintenance.
- Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes.
- Sale or Merger: In the event of a sale, merger, or acquisition of our business, we may transfer your information to the acquiring company, but your data will continue to be protected in accordance with this Privacy Policy.
4. Your Choices and Rights
You have the following rights regarding your information:
- Access: You can request access to the personal information we hold about you.
- Rectification: You can request corrections to inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information, subject to legal obligations.
- Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
5. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our office at contact@rinaldienergy.com
SMS Terms & Conditions
1- SMS Consent Communication:
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Rinaldi Energy, you may receive messages related to the following
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers
Example: Hi Jane this is Rinaldi Energy just checking in. We haven't done a delivery to you in awhile and would like to provide you with a coupon for your next delivery.
Hi Josh- You payment is past due for your account. Please contact us to update your payment method.
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your [appointments/billing, etc.].
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Rinaldi Energy in the following ways:
- By submitting an online form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at rinaldienergy.com
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting "STOP."
- For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary